Well-Being Resources for Students and Families
Resources to Support Your Student
We are grateful to be partners in your student’s well-being and success.
Health and Wellness Resources
We encourage you to connect your student with Health and Wellness resources that are here to support them holistically while they’re away from home. Your student has access to a variety of services and support:
Counseling services offers a range of mental health services in an inclusive, affirming, and student-centered environment, rooted in compassionate and ethical care.
Case managers help students access appropriate treatment, campus resources, and community resources.
Wellness services support students' physical, spiritual, and emotional health through yoga classes, meditation resources, physical and massage therapy, and more.
Berklee Bridge
The Berklee Bridge is Berklee’s student success model that provides personalized support throughout students’ Berklee experience. Every undergraduate student has a Berklee Bridge team, a group of specialized wellness, financial, accessibility, international, and career advisors who work together to make sure each student receives the support and resources they need.
Additional Support
We recognize that some students may need additional or more immediate support due to world events and other life stressors. If there is an imminent threat to someone’s personal safety or an emergency in progress, or if you are unsure of what to do, you can reach Public Safety 24/7 at 617-747-8888. Public Safety works with Berklee’s 24/7 Student Life on-call team to identify the appropriate staff members to follow up on your concern.
Checking in on Your Student's Well-Being
Throughout the year, we encourage you to take the opportunity to check in on your student’s well-being in ways that make sense for your family. By being open to having conversations about mental health and well-being, you can normalize help-seeking actions and assist your student in connecting with relevant campus resources. While these conversations may be challenging, they can have a real impact on how your student feels.
Preparing for These Conversations
To help you navigate these conversations, we'd like to share some helpful communication strategies.
- Listen up. Let them take the lead.
- Be sensitive but direct. Use simple language.
- Remember to breathe and remind your student to breathe.
- Be open and non-judgmental about what they are sharing.
- Let them open up at their own speed.
- Ask open-ended questions. These are questions to which a person wouldn’t be able to answer “yes” or “no”; they would need to elaborate on an answer.
- Empower them to make their own decisions (try not to use “you should”).
- Know your resources. Encourage them to talk to an expert.
Conversation Flow
- “Thank you” for telling me.
- Ask: “What set this off?”
- Validate: “No wonder you feel…”
- Show concern and care: Don’t force yourself to not react.
- Offer: “Let’s think about who you can connect with for more help on campus.”